To the Editor:
PG&E is hearing from customers that energy bills are higher than normal. We understand increases are challenging. We’re taking action and helping customers.
Natural gas prices have risen significantly, about 90% higher than last winter in PG&E’s service area and nationwide. PG&E passes through the cost of energy purchases directly to customers and does not mark-up that cost.
What we pay for our customers’ energy supply, both natural gas and electricity, we pass through directly to our customers. PG&E reduces gas price volatility impacts by buying and storing gas when prices are lower for use when prices are higher.
More than 70% of winter energy costs are from heating systems, water heaters and washers and dryers. Set the thermostat at 68 degrees or lower, health permitting. Save 2% for each degree lowered. Clean or replace air filters monthly. Set the water heater to 120 degrees or lower; install low-flow fixtures; wash clothes in cold water.
As the weather and temperatures warm up, usually during March and April, energy usage and bills should decrease. For more tips, visit pge.com/winter.
Regional Vice President, PG&E Central Coast Region
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